Return Policy

-All sales are FINAL.  (excluding 14K gold items, see below for details)

-If your Gemz are damaged upon receipt, please contact within 3 days for assistnance.



-All shelf items are exchange only.  Shelf items are pieces that are in stock, already made and shipped upon ordering. 

-ALL custom and made to order items in 14K Gold are FINAL SALE.  These items are made when you place your order,  this ensures it is specifically made for you.  

-Please communicate via email with any questions or concerns regarding your order and our policies.