-All sales are FINAL. (excluding 14K gold items, see below for details)
-If your Gemz are damaged upon receipt, please contact email@example.com within 3 days for assistnance.
-14K GOLD RETURN POLICY:
-All shelf items are exchange only. Shelf items are pieces that are in stock, already made and shipped upon ordering.
-ALL custom and made to order items in 14K Gold are FINAL SALE. These items are made when you place your order, this ensures it is specifically made for you.
-Please communicate via email firstname.lastname@example.org with any questions or concerns regarding your order and our policies.